About my BRUM account
The BRUM account can help you to:
- Request and track a range of council services
- Ability to edit and complete saved forms
- View your local services and facilities
- Access to campaigns and marketing content
You will need a BRUM account to access the following services:
- Council Tax
- Business Rates
- Benefits
- Waste & Recycling
- Housing Rents
- Environmental Health
To access some services you will also need to verify who you are and allow your BRUM account details to be shared with the council’s other systems
or
Page last updated: 28 October 2025