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View your benefit claim summary and next payment | Birmingham City Council

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View your benefit claim summary and next payment

You can view details of your Housing Benefit or Council Tax Support claims online including: 

  • your claim type and its status. For example, whether you have an active Housing Benefit or Council Tax Support claim, or both 
  • your weekly Council Tax Support and Housing Benefit awards 
  • the amount of your next housing benefit payment, the date it is due and who its being paid to 
  • people associated with your claim such as a partner 
  • the income and capital used in your assessment 
  • periods of entitlement including historic periods and how much you will get in future, if applicable 
  • if you claim Universal Credit and have been awarded a Discretionary Housing Payment for help with your rent, you can view details of the award and payments

What you need:

Make sure you have your:

  • National Insurance number
  • postcode - as it is shown on your Council Tax bill or benefit award notice

If you need further help or support in accessing your claim summary online, phone us on 0121 464 7000.