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Where to get help in a crisis | Where to get help in a crisis | Birmingham City Council

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Where to get help in a crisis

Crisis support for everyone

Phone 116 123 - available 24 hours a day, 7 days a week.

Email: jo@samaritans.org

Text "SHOUT" to 85258

Phone 0800 58 58 58

You can also access their helpline through a livechat and Whatsapp.

NHS 111

Phone 111 and select option 2 for crisis support

Support for children and young people only

Phone 0800 0684141 or text 07860 039967 - both available 24 hours a day, 7 days a week.

Phone 0300 300 0099 and select option 1 - available 24 hours a day, 7 days a week.

Phone 0800 11 11 - available 24 hours a day, 7 days a week

Crisis support for adults only

Phone 0121 262 3555, or to book an appointment.

Drop-in support is available across several Talking Space locations:

  • - 501 Slade Road, Erdington, B23 7JG - open 5:00pm to 11:00pm everyday
  • - Grounded, 11 Bournbrook Road, Selly Oak, B29 7BL - open 5:00pm to 11:00pm Monday to Wednesday
  • - Creative Support, 888 Bristol Road S, Birmingham, B31 2PA - open 5:00pm to 11:00pm Thursday to Sunday
  • - Grounded St Pauls, 55 St Paul's Square, Birmingham, B3 1QS - open 1:00pm to 9:00pm Friday to Monday

Page last updated: 19 August 2025